QUESTIONS?

How far in advance should I book my picnic?

The sooner the better! We suggest booking at least two weeks to a month in advance to ensure you can reserve the date of your choice. If the date desired is within 14 days, email us and we will see if we can accommodate your request.

Where can I have my picnic?

You can have a picnic anywhere with flat ground that would allow us to set up. We have provided a list of the National Park locations we work with for you to choose from. Please review the park photos and information to make your selection. The parks suggested allow our Pop-Up Tent set up and do not require any permits/fees. We can also set up a picnic in the backyard of your home, a public location of your choosing, a rooftop entertainment space, or deck. We will not be able to setup at any public location without parking nearby.

Note: If you select a National Park, keep in mind that they close at sunset which will impact available picnic time slots depending on the season.

Do your picnic experiences include food and beverages?

We do not provide food for our picnic events. However, we do provide cold or hot beverage options included in our picnic package.

We also work with local vendors to offer charcuterie grazing boxes that can be added on to your picnic event for an additional fee. Check our store for details and pricing on all add-on options. Otherwise, we encourage you to bring your favorite picnic snacks!

Do you provide alcohol?

No, Ethereal Events LLC is not licensed to offer alcoholic beverages. If you choose to serve/drink alcohol at your picnic, you are solely responsible for following all state, local ordinances, and laws regarding alcohol consumption at your picnic site. Ethereal Events LLC is not responsible for the actions, damages, injuries, or potential consequences of our clients or their guest(s).

FYI: National parks DO NOT permit alcoholic beverages. Ethereal Events LLC is NOT responsible for any fines/tickets that may be issued.

Are there any travel fees?

We provide service for the MD, DC, and VA (DMV) area. We will travel within a 20 mile radius from the Fort Washington, MD 20744 zip code. If your desired picnic location is beyond this geographical area, we are happy to travel within reason for a small fee.

How will I know where the pop-up picnic is located if I choose a National Park?

If you select a National park or public location for your pop-up Bubble Suite picnic, we will confirm the exact location where we are setting up when we arrive to arrange your picnic by sending a Google maps location pin via text to the contact number you have provided. We will also provide a picnic passcode in the text that you will confirm to enter the tent when you arrive. We will send a follow-up text confirming that your Bubble Suite picnic is ready for your arrival once the setup has been completed.

How much is the booking deposit?

To reserve your picnic event date and time slot, we require a 50% non-refundable deposit at the time of booking. The remaining balance is due 72hrs prior to your event date. We understand that life happens and circumstances change, however we don't offer refunds.

What forms of payment do you accept?

We accept debit and credit card payments through the PayPal, CashApp, and Zelle applications.

What if there is inclement weather?

You can plan a picnic, but you can’t predict the weather so we will closely monitor the weather forecast in the days leading up to your reserved picnic date. If inclement weather interferes with your reserved picnic date, we will reach out to you to reschedule for the earliest date possible that works for you and us within a three month period. We understand that life happens and circumstances change, however we don't offer refunds.

Can I schedule a picnic in the Winter/cold weather?

Yes, the bubble suite/tent is very comfortable in cool weather and even in the winter months since it envelopes you in your picnic experience! If the sun is shining on the tent, it provides enough heat to remain very comfortable and either a propane or electric heater will be provided for additional comfort as needed, depending on the availability of an outdoor power outlet.

Note: Remember to wear socks since shoes aren’t allowed in the tent, so come prepared to remove your shoes!

What if I arrive late for my picnic?

We understand that DMV traffic can be a hassle so we allow a 15min grace period. Any time beyond 15mins will be deducted from the two-hour reservation time. Please make sure to communicate with your picnic coordinator so they are aware that you will be arriving late. There are no refunds for late arrivals, but you may inquire about extending your reservation by an hour (for an additional $50 at time of request) which we’ll be happy to accommodate as long as it will not interfere with a previously scheduled reservation.

What if I need to leave my picnic early?

No problem at all. Communication is key; if you want or need to leave your picnic event early we require a 30-minute notice so we can promptly return for cleaning and pack up. Keep in mind that you are responsible for the tent and event items until we return to pack them up. DO NOT leave the tent unattended as you will be held responsible for damaged or missing event items.

Can I smoke/vape in the tent?

Neither smoking, nor vaping are allowed in the picnic tent! We ask that all guests step outside of the tent to smoke. If the tent or picnic items smell like smoke upon pickup, additional cleaning/replacement fees will be charged to client.

Do I need to clean up after my picnic?

No, there’s no need for clean up on your part. All you have to do is show up and enjoy your luxury picnic experience and we’ll take care of the clean up when your picnic event ends!

What if I need to cancel a scheduled picnic?

Once we confirm your reservation, we block your date/time slot and turn down other customer requests to do so. However, we understand that life happens and circumstances change, so if you cannot enjoy your picnic event on the date and time you reserved we require at least 48hrs notice and will work with you to reschedule for the earliest date that mutually works for you and us within a three month duration! Please communicate any changes in your schedule as soon as possible so we can find a new date for your picnic and reopen the availability for your original picnic date.

As mentioned, we understand that life happens and circumstances change, however we don't offer refunds.. We prepare for your reservation well in advance and may have already invested time and money into your booking so any payments received will be applied to the new reservation, but will not be returned if you are unable to reschedule or choose not to do so.

What are your COVID-19 standards?

We believe a clean picnic is a safe picnic! Our picnic coordinator team are all fully vaccinated and we provide a contact-free service. We wear gloves while handling all dishes, silverware, cups, etc. and these items are disinfected and cleaned after each picnic. All surfaces are also disinfected before and after each picnic as well. Your picnic coordinator will wear a mask and greet you from a safe distance when you arrive for your picnic. Thankfully the pop-up picnic tent is also social distancing friendly and will have complimentary hand sanitizer and disinfecting wipes available inside for your convenience!

Likewise, if you are experiencing COVID-19 symptoms or have recently been in contact with someone that has tested positive, we respectfully ask that you please let us know in advance so we can work with you to reschedule your picnic.

Can I bring my pet to my picnic?

While we love our furry friends, we do not allow pets in our glamping picnic tents out of respect for future clients with allergies. If you have a service animal, please provide us with their documentation & their seat is always free.

How early can I start my picnic?

Due to the seasons in the DMV area, the following picnic start time spans are available. Keep in mind that this only relates to the start time of your picnic which will last for 2hrs with a 1hr clean and pack up afterwards. Let us know if you’d like to start your picnic earlier or in the evening at a private location.

Spring season (Mid-March aft DLS - May): 11am - 4pm

Autumn season (September & October): 11am - 2pm

Winter season (November - March prior to DLS) 11am - 1pm

Note: Currently we do not book outdoor picnics in the summer months due to the extreme heat/humidity in the DMV area. We are happy to take special requests for this time period, so feel free to reach out via email with the details of your request.